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Our Store Policies

Things You Need to Know

We founded SCRUNCHIESS LOVEE with one goal in mind: giving our customers a fair, rewarding and enjoyable shopping experience. We conduct business according to the same values, knowing that better service equals loyal customers. Our store policies are detailed below, please have a look and contact us if you want to learn more! 

RETURN POLICY

We don't offer returns until and unless there's any defective or missing product* while shipping.*AN UNBOXING VIDEO IS NECESSARY FOR ANY COMPLAINTS OR ISSUES, OTHERWISE NO COMPLAINTS WOULD BE ENTERTAINED. (You can email or instagram us the video with your order ID and proper issue).But you need not worry, there's easy return in case of genuine complaints with proof. We assure you that you will be happy when you receive the courier.

REFUND POLICY

No refund will be given for change of mind after products is shipped. If the item is faulty however please mail us to discuss appropriate resolution.

PAYMENTS

All the online the online payments are taken by ends to ends encryption. So every transaction you do is secure.